#OMS12

Eric Feinberg

Industry Director, ForeSee Results

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Eric Feinberg is an Industry Director at ForeSee Results, the leading customer satisfaction management company with solutions based on the American Customer Satisfaction Index (ACSI). Eric's background includes roles as web marketing analyst at financial services company Gruntal & Co., multi-channel strategy consultant at Wheelhouse, usability specialist at Vividence (Keynote Systems) and focus group moderator at Kelton Research. His current relationships include companies like StubHub, Shutterfly, Citi, Adobe, Levi Strauss & Co., McKesson, and CBS Interactive. As technologies and trends change and evolve, Eric maintains his awareness and command of how best to understand and motivate the online consumer on behalf of his clients.

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Presentations

Online Marketing Summit 2010

  • Usability & Website Leadership Forum
    02/24: OMS Day 2

OMS 2011 International Tour

  • Four Steps Toward a More Harmonious Marriage of Customer Metrics
    06/13: Los Angeles

Online Marketing Virtual Summit

  • The New Customer Migration: Where are your customers going, why, and how can you influence it
    05/27: Virtual

Enabling People and Organizations to Harness the Transformative Power of Technology